Back to ChatMango home

Facebook and Messenger Broadcast

Reach customers who already engage with your Page inbox — share promotions, new products, or payment links. On supported plans, Facebook broadcast sends are unlimited.

Key features

  • Page-to-customer messagingSend messages to customers who have previously chatted with your Page through Messenger.
  • Unlimited Facebook broadcastsFacebook sends do not consume Tier Tokens per message — ideal for shops with large Page chat audiences.
  • Recipient controlLoad and segment customers from multiple sources with built-in deduplication.
  • Works with Instagram and LINE OAFacebook-enabled plans include Instagram Broadcast and LINE OA Broadcast in one extension.

Get started in 4 steps

  1. Choose a planSelect a ChatMango plan that includes Facebook Broadcast from the pricing page.
  2. Connect your PageAuthorize your Facebook Page inside the browser extension.
  3. Load your audiencePull customers who have messaged your Page or the segments you have prepared.
  4. Send and measureLaunch the campaign, monitor delivery status, and export a report when finished.

Frequently asked questions

Can I message people who have never contacted my Page?

Facebook Messenger broadcast focuses on customers who already have a conversation history with your Page, in line with platform policy.

Do Facebook broadcasts use Tier Tokens?

On supported plans, Facebook broadcast volume is unlimited — sends do not deduct Tier Tokens.

Related articles

Facebook & Messenger Broadcast for Page Sellers | ChatMango | ChatMango