ChatMango is a browser extension built for social-commerce shops that want to broadcast messages to customers on Facebook, Instagram, and LINE OA from one place. For IG broadcast specifically, ChatMango is the first and only solution in Thailand. This article explains what ChatMango is, how to use it, and which shops it fits best.
What is ChatMango?
ChatMango lets shops send messages to many customers through the social platforms they already use — without messaging one person at a time by hand. It includes audience selection, Token controls, real-time send status, and report export after each campaign.
Which platforms are supported?
- Facebook Broadcast — send from your page to customers who have messaged before.
- Instagram Broadcast — direct messages to followers, likers, commenters, or selected audiences (first and only in Thailand).
- LINE OA Broadcast — messages to friends who added your shop (on plans that include Facebook).
Get started in 3 steps
- Sign up and choose a plan that fits your shop.
- Install the ChatMango extension from the Chrome Web Store.
- Log in in the extension, pick a platform and audience, then start broadcasting.
Features shops use most
- Recipient Control — select and load audiences from multiple sources with built-in deduplication.
- Token Guardrails — Tier Token for regular work, Golden Token for premium list loading.
- Live Broadcast Status — real-time sent, succeeded, and failed counts.
- Report export — download Excel after a campaign ends.
Which shops is it for?
- Shops selling through a Facebook Page that want repeat buyers.
- Shops with Instagram followers who want to push offers via direct message.
- Shops using LINE OA alongside Facebook that want one tool for all broadcast channels.
Summary
ChatMango suits shops that want systematic multi-platform broadcast instead of manual messaging or separate tools. Sign up, install the extension, and try your first campaign with your highest-engagement customer group.