Back to ChatMango home

Instagram Broadcast for Social Commerce

Send direct messages from your shop Instagram account to followers, post likers, commenters, or premium recipient lists. Track delivery in real time and export campaign reports when you are done.

Key features

  • Bulk Instagram DMsDeliver promotions, new product drops, or payment links straight to customer inboxes — without messaging people one by one.
  • Recipient controlTarget followers, post likers, commenters, custom lists, or premium segments loaded with Golden Token.
  • First and only in ThailandChatMango is the first and only browser extension in Thailand that supports full Instagram DM broadcast workflows built for sellers.
  • Live tracking and exportMonitor live broadcast status while sending, then download Excel reports with delivery outcomes, failure reasons, and timing.

Get started in 4 steps

  1. Sign up and installCreate a ChatMango account, choose a plan, and install the extension from the Chrome Web Store.
  2. Connect InstagramSign in through the extension and link the Instagram account you use to sell.
  3. Choose recipientsLoad followers, post likers, commenters, or the audience list you want to reach.
  4. Write and sendAdd your message, image, or link, then launch the campaign and track results in real time.

Frequently asked questions

How is Instagram broadcast different from Instagram Broadcast Channels?

Broadcast Channels are in-app announcement feeds that followers opt into. Shop broadcast means sending DMs into each person's inbox — better for sales outreach and re-engaging customers who have not messaged you recently.

Can I message people who have never chatted with me?

Yes, for supported audience types such as followers, post likers, and commenters — subject to platform rules and your ChatMango plan limits.

Related articles